eXp® Luxury Membership Terms and Conditions
1. General
These eXp®Luxury Membership Terms and Conditions ("Terms") govern your enrollment in and participation in the eXp®Luxury program offered by eXp Realty, LLC and its affiliates (collectively, "eXp," "we," "us," or "our"). By enrolling in eXp Luxury, you agree to these Terms. If you do not agree, do not enroll.
2. Enrollment in eXp Luxury
a. Enrollment Conditions:
To be eligible to enroll in eXp Luxury, you must:
- Be an active, licensed real estate sales associate or broker in good standing with eXp Realty in a market where eXp Luxury is offered;
- Satisfy eXp's then-current qualification criteria, which may include production thresholds (such as closed transaction sides and sale prices over a defined period) and/or approved luxury credentials, as published by eXp from time to time; and
- Complete any enrollment steps designated by eXp, including:
- Submission of accurate information through eXp's enrollment or payment systems;
- Acknowledgment of these Terms and related policies; and
- Payment of applicable enrollment fees when due.
b. Enrollment in eXp Luxury:
- Enrollment is subject to eXp's approval. eXp may accept or decline enrollment in its sole discretion.
- Team members may be subject to additional requirements, including that a qualifying team leader is enrolled in eXp Luxury where a discounted team rate applies.
c. eXp Luxury Certification Course:
You may be required to complete the eXp Luxury Certification Course or other training made available by eXp as a condition of enrollment or continued participation. Failure to complete required training within the timeframes eXp specifies may affect your membership status or benefits.
3. Enrollment period
Unless otherwise stated at the time you enroll, your eXp Luxury membership runs for a one (1) year term from the date of enrollment or renewal. Membership renews according to the plan and payment option you select and eXp's then-current policies, unless terminated earlier as set forth in these Terms or your applicable independent contractor or team agreement.
4. Membership; benefits; add-ons
a. Membership Types; Benefits:
eXp may offer different membership levels from time to time, including:
- Premium Membership — Provides access to the full suite of eXp Luxury benefits, tools, and resources described at enrollment, which may include listing syndication and distribution through the Luxury Listing Center and related premium features, subject to operational availability and separate fee schedules where applicable.
- Brand Membership — Provides access to selected branding, design, education, and community benefits as described at enrollment. Brand membership may not include certain premium features such as Luxury Listing Center syndication unless otherwise specified by eXp.
b. Premium Membership Add-ons:
From time to time, eXp may make optional add-ons available to Premium members for an additional fee. Add-ons are optional; fees are non-refundable except as required by law or expressly stated by eXp.
c. Upgrades/Downgrades:
Upgrades or downgrades between membership types (for example, Brand to Premium or Premium to Brand) are subject to eXp's approval, proration or fee rules, and effective dates communicated at the time of the change. Benefits for each tier apply only for periods during which you are enrolled in that tier and current on fees.
5. Enrollment fees; Luxury Listing Center fees
a. Enrollment Fees:
Enrollment and membership fees are established by eXp and displayed at the time you enroll. Unless expressly stated otherwise, fees are non-refundable. Taxes may apply where required.
b. Add-On Fees (Premium Membership Only):
Optional Premium add-ons incur the fees disclosed at purchase. Failure to pay add-on fees may result in removal of those add-on features.
c. Luxury Listing Center Fees (Premium Membership Only):
Use of the Luxury Listing Center and related listing syndication may be subject to listing limits, fair-use rules, and additional per-listing or volume-based fees as described in eXp's current fee schedule or program materials. eXp may modify capabilities or limits with reasonable notice where permitted.
d. Payment Methods:
You authorize eXp to charge your selected payment method through eXp's electronic payment portal (or successor system) for enrollment fees, renewals, add-ons, and Luxury Listing Center or other applicable charges. You agree to maintain valid payment information and pay when due. Late or failed payments may result in suspension or termination of membership or specific benefits.
6. eXp Luxury trade name and logo
The eXp Luxury name, logos, marks, and related brand assets are owned by eXp or its licensors. You may use eXp Luxury trade dress and materials only in accordance with eXp's brand guidelines, marketing policies, and any license granted to you. Misuse or unauthorized modification may result in corrective action, including termination of membership benefits related to branding.
7. Privacy policy; receipt of promotional information
eXp collects and uses personal information as described in the Privacy Policy. By enrolling, you acknowledge that electronic notices, account-related messages, and promotional information may be sent to the contact information you provide, consistent with applicable law and your communication preferences where you may opt out as described in the Privacy Policy.
8. Additional terms
These Terms supplement and do not replace your independent contractor agreement, team agreement, or other contracts with eXp. In the event of a conflict, those agreements control to the extent they expressly supersede these Terms. eXp may update these Terms by posting revised terms or notifying you through reasonable means; continued membership after the effective date may constitute acceptance. If any provision is unenforceable, the remainder remains in effect.
